Welcome to our app! Before you start using our services, we encourage you to carefully review this Privacy Policy to understand how we handle, utilize, and safeguard your personal data.
To deliver and enhance our services, we may gather the following types of information:
- Personal Information: This includes details such as your name, email address, phone number, or any other information you voluntarily share with us.
- Usage Information: When you interact with our app, we may automatically collect data about your device, operating system, and how you use the app to improve your experience.
We are committed to implementing robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.
Your personal information may be used for the following purposes:
- To deliver the services you request.
- To communicate with you, including responding to inquiries and feedback.
- To enhance and refine our app and services.
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- When required by law or in response to government requests.
- To protect our rights, property, or safety, or to prevent fraud or potential harm.
- With your explicit consent.
You have the option to withhold personal information, though this may restrict access to certain features or services. You may also withdraw your consent at any time, which will halt our collection and use of your personal data.
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted within the app, and you will be notified before the changes take effect.
When you submit a refund request, you agree to Apple collecting the necessary personal information to review your case. This may include your Apple ID, purchase history, account activity, subscription details, payment information (excluding full credit card numbers), the reason for your refund request, and device details. This information is used solely for processing refunds and is protected under Apple’s privacy policy. By submitting a refund request, you acknowledge and agree to this usage. We appreciate your support for our app.
Our app integrates optional AI-powered features to enhance your experience. Before you use an AI feature for the first time, the app will ask for your explicit consent. You may decline, in which case the AI features will not be available, but all other app functionality will remain unaffected.
What Data Is Sent
- When you actively use an AI feature, only the information needed to provide that feature is sent for processing. Depending on the feature, this may include heart rate measurements, heart rate variability (HRV), respiratory rate, stress and energy indicators, activity or sleep trends, mood information, other wellness data you choose to provide, and messages you submit to the AI assistant.
- AI insights may use your current measurement, a limited number of recent measurements, or summarized daily and historical trends to provide personalized explanations and wellness suggestions.
- We do not send personal information such as your name, email address, phone number, Apple ID, or device identifiers to third-party AI services.
- We do not send unrelated background data or other personal information. Only the health, wellness, and conversation data required for the AI feature you choose to use is transmitted.
Who Receives the Data
- Your submitted data is sent to OpenAI, a third-party AI service provider, solely for processing the AI feature you request.
- After processing, the resulting output is returned to our app.
Your Consent and Control
- Before any data is sent to a third-party AI service, the app will display a clear consent prompt explaining what data will be shared and with whom. No data will be transmitted unless you actively agree.
- You may withdraw your consent at any time through the app's settings. After consent is withdrawn, no further data will be sent to third-party AI services.
- AI features are entirely optional. Declining them will not affect your access to other app functionality.
- Each time you request an AI analysis, insight, recommendation, or assistant response, you are actively choosing to submit the relevant data for processing.
How Your Data Is Protected
- Data transmitted to third-party AI services is encrypted using industry-standard HTTPS/TLS protocols.
- We do not authorize third-party AI service providers to use your submitted data to train AI models or for any purpose other than providing the specific AI feature you requested.
AI Features and Purposes
- Measurement Insights: AI may explain heart rate, HRV, respiratory rate, stress, energy, and related wellness measurements in clear, non-medical language.
- Trend Analysis: AI may summarize daily or historical heart rate and wellness trends and compare recent measurements.
- Wellness Assistant: AI may respond to questions about heart rate patterns, activity, sleep, stress, mood, and general healthy habits based on the information you choose to provide.
- Personalized Suggestions: AI may generate general wellness suggestions relating to movement, rest, hydration, breathing exercises, sleep habits, relaxation, and self-awareness.
AI-Generated Content
- AI-generated content is provided for informational purposes only and may not always be accurate, complete, or appropriate.
- You are responsible for reviewing and verifying AI-generated content before relying on it.
Data Retention
- We do not save, store, or retain the health, wellness, conversation, or other input data submitted for AI processing beyond the time needed to process your request.
- Temporary processing data is automatically deleted after the AI service request is completed.
- We do not use your data for AI model training.
- We may maintain operational logs for security and debugging purposes, but these logs do not contain the health data or conversation content submitted in your AI interactions.
Face Scan temporarily processes live front-camera images on your device after you choose this feature and grant camera access. Face-position information and facial landmarks are used to locate the forehead and cheeks, guide positioning, and assess lighting and movement. Average red, green, and blue values from these areas are analyzed over time to estimate pulse-related measurements.
This processing takes place on your device. Face Scan does not access Face ID templates, collect depth maps, identify you, or create a facial identity profile.
Facial images, videos, landmarks, face-position information, and raw RGB samples from Face Scan are not uploaded to our servers or shared with AI providers or other third parties. They are not used for advertising, marketing, identity recognition, or model training.
These inputs are temporary runtime data, not saved photographs, videos, or facial-data records. RGB measurement buffers are reset when a measurement is stopped or restarted. Temporary images and positioning objects are replaced during processing and released with their associated processing objects. There is no persistent facial-data archive or server-side facial-data retention.
Derived numerical health results, including heart rate and available HRV indicators, are handled separately from these temporary facial inputs. Results and their measurement context are saved in the app’s local health records. Individual records remain until deleted by the user; deleting the app removes its local data. With valid AI-sharing consent, relevant numerical results and record context may also be processed by our backend and OpenAI for AI explanations, as described in Section 8. Those requests do not include Face Scan images, landmarks, or raw RGB samples.
You may stop using Face Scan at any time and disable camera access in your device’s Settings. Consent to optional AI sharing can be withdrawn separately in the app’s Settings.
When you apply for a refund, you agree that Apple will collect relevant personal information required to process the refund, including your Apple ID, purchase history, account activity, subscription details, payment information (excluding the full credit card number), refund reason, and device information. This information is used only for refund processing and is protected in accordance with Apple's privacy policy. By submitting a refund application, you agree to the use of such information.
If you have any questions or concerns about this Privacy Policy, please don’t hesitate to reach out to us.
Contact Email: support@evolutou.com
By using our app, you acknowledge and agree to the terms outlined in this Privacy Policy.